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Jonas Eichholz auf dem Kongress Industrieservice im Dialog © LFO​/​ TU Dortmund
As part of the Smart-DLWD research project, our colleague Jonas Eichholz took part in the VAIS congress "Industrieservice im Dialog" on September 11-12, 2025 in Mannheim. This provided new impetus for service research for the LFO and enabled valuable contacts to be made.

Even before the actual start of the event, it waspossible to take part in an exhibitor evening , which enabled a wide range of discussions with companies from the industrial services ecosystem. The following program offered a broad spectrum - from strategic classifications on the "industry of the future" to practical impulses for cooperation and partnership models to the presentation of the industry report Industrieservice 2025 as a content highlight. The rest of the event focused on sustainability/Net-Zero, quality in service and AI-based service concepts; the framework was provided by a lively networking evening. The focus also shifted to the shortage of skilled workers, knowledge transfer and digitalization - including qualification paths (dual studies), recruiting & retention, cloud transformation and predictive maintenance. The event concluded with a stimulating discussion on the future of industrial services.

With its updated vision "Industrial Service & Plant Engineering 2025", VAIS reaffirmed its strategic transformation from traditional maintenance provider to technical solution partner - with responsibility across the entire product and data life cycle and structures geared towards partnership-based collaboration. The LFO concludes the participation with numerous new contacts and impulses and thanks the organizers for the professional implementation.